HUB
Medical Reception Training Hub
CPD content to teach receptionists and PMs front desk and practice management skills.
This hub is the perfect starting place for any new receptionist or PM joining your team and for refreshing the skills of existing staff.
We’ve divided the hub into two sections: (1) training most relevant to front-desk staff and (2) training most relevant to PMs and Business Owners.
Training for the front-desk team
These topics are great as part of staff induction or as refreshers for existing staff. All courses earn CPD hours.
Community
Learn from your peers. Join our community ‘For the Love of Healthcare’.
We’re a group of over 3,700 nurses, practice managers, practice owners, medical receptionists and doctors who use the platform to ask questions, share insights and blow off steam.
Training for the management team
These topics are helpful for Practice Managers, Business Managers & Owners to assist with growth and infrastructure development. Most courses earn CPD hours.
Webinars
Resources
We partnered with Kelly Chard, Director at Growth MD to create a comprehensive guide to Building a Financially Healthy Business: A Starter Business Plan for Medical Practices.
Workshops
Case Studies
Learn how other Australian clinics are using HotDoc to achieve their business goals.
An Improved Avenue for Bringing in New Patients—Why Wendy Ziersch Moved 5 Clinics to HotDoc
An Improved Avenue for Bringing in New Patients—Why Wendy Ziersch Moved 5 Clinics to HotDoc Wendy Ziersch is the business
8,600 Digital Check Ins and 1,600 Digital Forms Completed in One Month
8.7K Digital Check Ins and 1.6K Digital Forms Completed Through HotDoc in One Month Customer Story Anchor Medical Shabnam Ali
Using HotDoc Reviews at 7 Qualitas Health Sites
Using HotDoc Reviews at 7 Qualitas Health Sites: 4 Months On Case Study Andrew Morony is the Operations Manager at
