REPEATS
Less hassle for your patients, more time for your practitioners
Repeat prescriptions and referrals requested and paid for from your patients' mobile devices
Save your practice time and money
More time for your practitioners
Frees up non-essential appointment times so you can focus on patients who need to be seen
More time for your reception staff
Frees up your reception team from processing payments for script appointments
A seamless experience
Fully integrated with HotDoc Online Bookings and HotDoc Payments so your patients can easily request a repeat script from their computer or HotDoc app
Easy for your patients
Keeps your patients happy
No need for them to take time out of their day to attend a script refill or repeat referral appointment
Safe and secure
HotDoc handles all of the payment compliance and the patient is only charged when you approve the request
The features your practice needs
Simple ordering
Patients can order a repeat prescription or referral direct from your HotDoc booking page or from your own website
Practitioner approval
Referrals and prescriptions are easily forwarded to the correct practitioner for quick and easy approval
Email and SMS e-scripts
Send repeat prescriptions directly to your patients via SMS or email (selected practice softwares only)
All inclusive pricing
You only pay for each repeat that you approve, so unapproved requests don’t cost you anything
Full visibility
Easily view all pending Repeat requests in the HotDoc Dashboard
Customise for your practice
Choose how the Repeat is delivered — collection, fax, post, electronically and more
Choose the amount patients pay for each delivery option
Select which practitioners at your practice accept repeats referrals and prescriptions
Temporarily disable accepting Repeats (eg. for when your practice is closed) and add a message explaining why
Add your own customised Ts&Cs to Repeats requests
