Bookings the way your patients want
60% of Australians prefer to book appointments online*. HotDoc enables your patients to book 24/7 via our 4.8 star rated app, or the HotDoc booking widget on your website.
*HotDoc Patient Survey 2020
Access to 1 in 4 Australians
With over six million active users, allied health practitioners using HotDoc get their practice visible to more Australians than any other platform. Make sure your practice doesn’t miss out.
Reduce inbound calls and receptionist stress
Online bookings means fewer time consuming calls to your practice. Help your reception team spend less time booking appointments over the phone and more time doing the work that matters.
More than just online bookings
A full range of features for modern allied health practices
Reviews
Boost your reputation by automatically requesting a Google Review from patients who have just had an appointment.
Automated Recalls
Send automatic appointment prompts to your patients via SMS or push notification — and let them book directly from the message.
Digital Patient Forms
Quick and easy patient registration via digital forms completed by your patients on their mobile device before they arrive.
Mobile Check-In
Give your patients the convenience of checking in on their mobile phone when they arrive — while reducing front desk crowding.
Automated Reminders
Cut missed appointments by automatically reminding patients about their appointment via SMS or push notification.
Online Payments
Make payments easy. Accept contactless and cardless payments before or after appointments.
All inclusive pricing
$99 per practitioner/month ex GST*
What’s included
- No new patient fees
- Unlimited SMS for Reminders, Recalls & Digital Patient Forms
Allied Health Content Hub
Information, guides and education created specifically for allied health practices.
FAQs for allied health practices
No. HotDoc doesn’t charge fees for new patients. You’ll pay a flat rate of $99 per practitioner/month which includes unlimited new patients at no additional cost.
Yes. Unlimited SMS are included for Reminders, Recalls and Forms. SMS for Reviews are capped at 400 per practice/month.
HotDoc works seamlessly alongside your existing practice software. We’ve developed a range of features to allow you to get the best of both worlds — exceptional patient engagement with HotDoc, while continuing to use your existing practice software for clinical purposes.
No, but why would you want to? HotDoc is the complete patient engagement platform for your practice. You receive all of our world class features for one simple monthly fee.
We’re unashamedly proud of our customer service — we even won an award for it during the COVID-19 pandemic. Our support team are available on the phone or via email, plus we have comprehensive online guides, as well the HotDoc Academy featuring self-guided interactive training modules for all practice staff.
Of course. We have no lock in contracts and no minimum time periods. You can cancel your subscription at any time.
*Online payments: 2.75% + $0.30c payment provider’s fee per transaction
