REMINDERS
Appointment reminders that work
Automatically notify patients about upcoming appointments and let them confirm, cancel or reschedule in just a few clicks
A time and money saver for your practice
Reduces DNAs and late cancellations
51% fewer no shows for clinics that use HotDoc Reminders compared to a non-automated system
Prevents lost revenue
A practice that normally has two ‘no shows’ per day can save $450 per week based on $85 for a standard consult
Saves time manually sending reminders
No more exporting lists from your practice software, or manually sending reminder notifications
Designed for an exceptional patient experience
Reduces forgotten appointments
71% of patients want reminders sent to them via SMS
Easy to reschedule
Patients can book a new appointment directly from the Reminder — no need to call your practice
The features your practice needs
No need for patients to call your practice
Patients can cancel or reschedule their appointment simply by responding to the SMS
Fill the cancelled appointment
When patient cancels or reschedules, their appointment slot automatically re-opens for new appointments
Customise for your practice
Choose when the Reminder is sent
Eg. 24 hours or three days before an appointment
Choose your own text in the Reminder (and we have great insight on what works best!)
Reminders for Monday appointments can be sent on Friday
Disable Reminders for patients above a certain age
Choose which practitioners send Reminders
Used and trusted
51%
reduction in no shows for clinics that use Reminders compared to a non-automated system
91%
of patients want appointment reminders
72%
prefer SMS as a way to receive appointment reminders
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