Working at HotDoc

Help us enable the best healthcare experience in Australia. 

1 in 3 Australians are using HotDoc, which means 9 million patients created accounts to access their healthcare professionals.

21,000+ practitioners, including GPs, Allied Health, Dental Specialists & Optometrists, are using HotDoc to deliver a better patient experience.

Our mission

To enable the best healthcare experience for everyone in Australia

Our Values

Always be empathetic

Speak Up

Take Ownership

“The thing that HotDoc staff all have in common – other than a possibly zany sense of humour – is they are all very values driven people. They are not people who will drink the kool aid, but people who genuinely have their own ethical foundations, and are happy to make decisions and voice their concerns even when it might not be the most popular viewpoint”

Ben Hurst, CEO



We can’t provide a great patient experience if we don’t look out for our employees



We can’t make our customers happy if we are not providing a great patient experience



We can’t provide shareholder value if we’re not making our customers happy


Share Holders

We want to improve the health care experience for everyone in Australia

Collaborate with values-driven colleagues

Our people are at the heart of the HotDoc culture and are best described as being values-driven, empathetic, authentic, smart and open-minded. They are passionate about enabling the best healthcare experience in Australia, and this inspires shared collaboration and innovation.

Improve access to healthcare

We have an opportunity to play a role in improving the healthcare experience for Australians, and this work is incredibly rewarding. Everyone from every team is making a difference and can see the impact their work is having on millions of Australians.

Work with flexibility


We will always be a remote-first company to encourage people to make their morning gym class, pick their kids up from school or spend time with their family. We also encourage in-office collaboration to meet face-to-face, celebrate our wins and have fun together.

Our people are at the heart of HotDoc

Here are some of the ways that we enable our people to do their very best work

Remote and Hybrid Working

Work where works for you! Melbourne HQ or home depending on your needs.

Parental Leave

12 weeks of primary caregiver pay and 6 weeks of secondary caregiver pay.

Learning & Development

Unlimited Professional Book Budget and generous Learning Budget to use to further your development.

Employee Assistance Program

8 sessions per year with a counsellor or coach offered through Uprise.

Defined Career Progression

Clearly defined goals for all employees so they can be their best.

Health and Wellbeing

Subsidised health initiatives available to all staff from day one of their employment.

Strengths Coaching

With our in-house leadership and development coach.


One week per quarter where we all come together at HQ to connect, collaborate and have fun.

Sound like something you’d like to be a part of?

Check out our Instagram @hotdoconline or LinkedIn to learn more about what’s happening at HotDoc.  

You can also learn more about our products and us in general on FacebookTwitter and, of course, our blog.