TELEHEALTH
Telehealth the way it should be
Hassle free phone and video consultations for practices and patients
A seamless experience for practices
Fully integrated
Works seamlessly with HotDoc Online Bookings and HotDoc Payments with no need to create additional patient or practice accounts
Quick and simple for practitioners
Start a telehealth appointment simply by clicking a link in your practice software
Suitable for bulk-billing and private practices
Easily screen for patient eligibility before their appointment
A smooth experience for patients
Easy to book
Book a video or phone telehealth appointment direct from the HotDoc app, or your website
Easy to use
A secure link to the patient’s video telehealth appointment is sent via email, SMS or push notification
Easy to pay
Credit card details are securely stored, with no need to take card details over the phone
The features your practice needs
Video and phone options
No additional third party software required
Secure and private video rooms
A unique link is created for each appointment
Place in queue
For video consults, patients can see when they’re next
Pre-consult notes
Capture a patient’s needs prior to the appointment to ensure telehealth is appropriate
Preferred contact number
Avoid confusion and time wasting by capturing the patient’s phone number at time of booking
Full control
Choose which appointment types, appointment times and practitioners can be booked for telehealth appointments
Used and trusted
69%
patients prefer getting results by telehealth
59%
patients prefer telehealth for repeat prescriptions
42%
of patients believe the last GP appointment they had could have been done just as effectively via telehealth
Dr. Jas Saini, Principle GP at Rosedale Medical Practice