Telehealth the way it should be

Hassle free phone and video consultations for practices and patients

A seamless experience for practices

Fully integrated

Quick and simple for practitioners

Start a telehealth appointment simply by clicking a link in your practice software

Suitable for bulk-billing and private practices

Easily screen for patient eligibility before their appointment

A smooth experience for patients

Easy to book

Book a video or phone telehealth appointment direct from the HotDoc app, or your website

Easy to use

A secure link to the patient’s video telehealth appointment is sent via email, SMS or push notification

Easy to pay

Credit card details are securely stored, with no need to take card details over the phone

The features your practice needs

Video and phone options

No additional third party software required

Secure and private video rooms

A unique link is created for each appointment

Place in queue

For video consults, patients can see when they’re next

Pre-consult notes

Capture a patient’s needs prior to the appointment to ensure telehealth is appropriate

Preferred contact number

Avoid confusion and time wasting by capturing the patient’s phone number at time of booking

Full control

Choose which appointment types, appointment times and practitioners can be booked for telehealth appointments

Used and trusted


patients prefer getting results by telehealth


patients prefer telehealth for repeat prescriptions


of patients believe the last GP appointment they had could have been done just as effectively via telehealth
To book a time with one of our product specialists, please select your industry
General Practice

Select your practice software:

Select your practice software:
Select your practice software:

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Want to know more about our demo process? Check it out