Telehealth the way it should be
Hassle free phone and video consultations for practices and patients
A seamless experience for practices
Quick and simple for practitioners
Start a telehealth appointment simply by clicking a link in your practice software
Suitable for bulk-billing and private practices
Easily screen for patient eligibility before their appointment
A smooth experience for patients
Easy to book
Book a video or phone telehealth appointment direct from the HotDoc app, or your website
Easy to use
A secure link to the patient’s video telehealth appointment is sent via email, SMS or push notification
Easy to pay
Credit card details are securely stored, with no need to take card details over the phone
The features your practice needs
Video and phone options
No additional third party software required
Secure and private video rooms
A unique link is created for each appointment
Place in queue
For video consults, patients can see when they’re next
Capture a patient’s needs prior to the appointment to ensure telehealth is appropriate
Preferred contact number
Avoid confusion and time wasting by capturing the patient’s phone number at time of booking
Choose which appointment types, appointment times and practitioners can be booked for telehealth appointments
Used and trusted
patients prefer getting results by telehealth
patients prefer telehealth for repeat prescriptions
of patients believe the last GP appointment they had could have been done just as effectively via telehealth
Dr. Jas Saini, Principle GP at Rosedale Medical Practice
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Telehealth & Repeats
The easiest to use telehealth solution for both patients and doctors, whether running things by phone or video.
Patients prefer getting results by telehealth
Patients prefer telehealth for repeat scripts
Patients prefer follow-up appts by telehealth
One easy solution for all your telehealth needs
Secure and private video rooms
No need to share personal accounts (eg. Skype, Facebook). Each video consultation takes place in a private room, ensuring the highest level of privacy for all parties.
Take payments online
Collect payments for telehealth and in-person appointments booked online. And automatically chase outstanding balances with an SMS alert that includes a link to pay online.
Contactless repeat scripts
Save patients hassle by accepting/rejecting requests for routine prescriptions and referrals through your website without the need for in-person consultations.
What HotDoc practices have to say
“We love HotDoc’s payments solution. It’s eliminated us having to chase payments over the phone. It’s so much easier just to send patients a link to pay.”
"HotDoc has moved very quickly with bringing in the new features for telehealth and the screening questions and the like. It’s been pretty amazing how up-to-date with things you have been during COVID."
"HotDoc Telehealth has been the ‘secret sauce’ in our response to COVID-19 and made it so much easier for our practice to pivot to an entirely new modus operandi."
See case studies on this stuff
How Rosedale Medical Practice is Pivoting to a New Modus Operandi with HotDoc Telehealth The building used by Rosedale Medical
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