What's New
We’re always adding to the HotDoc platform to improve the experience for both practices and patients.


- April 18, 2022
Exciting improvements to the Support Centre
Finding the information you need is easier than ever through our new and improved Support Centre.

- April 14, 2022
Secure all the way with MFA
Add an extra layer of protection to your HotDoc account by enabling Multi-Factor Authentication (MFA).

- April 11, 2022
Telehealth video remains free
Exciting news! HotDoc’s Telehealth video appointments are here to stay at no additional cost to your practice.
(Subject to fair usage. Only available for customers who are using HotDoc’s full product)

- April 7, 2022
Want to see who didn’t receive a Broadcast?
Now you can! You’ll know exactly which patients didn’t receive SMSs by viewing your Broadcast History in the HotDoc Dashboard.
HotTip: Update incorrect mobile numbers right away, so patients receive their SMSs next time.

- April 4, 2022
Easily generate a HotDoc Payments report
Stripe users, we made it easier for you to reconcile your payments. With more reporting options available, it’ll make it so much easier for you to calculate payments per practitioner.

- March 31, 2022
Enjoy more insights with Repeats reports
Stripe users, this one is for you. When you download Repeats reports, you will now see a column for refunded requests.

- February 15, 2022
Caller ID has just landed!
Caller ID saves receptionists a huge amount of time and helps them to improve the patient experience. When an existing patient calls your practice, Caller ID matches their phone number to tell you who is calling and give you easy access to their details.
Need help?
Visit support.hotdoc.com.au or email [email protected]