COVID-19 Vaccine Hub: Deliver an efficient, safe and patient-friendly vaccine solution.

Build a thriving medical practice

HotDoc is the complete patient engagement platform for modern practices.

Start by checking how much your practice could save by using HotDoc

Trusted by respected Australian medical groups

Give your patients the experience they deserve

HotDoc makes every patient interaction easy — from booking an appointment to managing long-term health.

“Patient engagement is really the foundation of everything we do, which is why we first started using HotDoc.”

Dr Tamsin Franklin, Owner & Principal GP at Turn the Corner Medical Clinic

Get more bookings, the better way

Fill your appointment book organically by boosting your practice’s Google ranking and encouraging loyalty and repeat visits.

“Since using HotDoc our books are pretty much full. We had been paying for Google Ads but we’ve paused them because we no longer need them.”

Justin Meyer, Practice Manager at North Brighton Medical

Save your staff time and your practice money

Automate routine tasks or get rid of them entirely. Fewer calls and less paperwork means more time improving your practice.

“Since we’ve crossed over to HotDoc, we’re saving at least 20 hours a week. That’s a conservative estimate. It’s just so much more automated.”

Michelle Katt, Practice Manager at Mackay Family Medical Practice

Resources to help your practice thrive

General Practice Patient Survey 2020

We surveyed 500+ Australians to get a better understanding of patient expectations in General Practice.

Dental Patient Survey 2021

We surveyed 500+ Australians to get a better understanding of how patients prefer to find, book and pay for a dentist.

6 Tips to Get More GP Referrals

Simple, practical steps for medical specialists and allied health workers to create a steady stream of GP referrals in months, not years.

Customer support is our secret sauce

You can always rely on our world-class support when things get tricky. We even won an award for our customer service during the COVID-19 pandemic.

“Every query we had, HotDoc were always one step ahead. It’s like they had already run through every possible scenario.”

Abbey, Receptionist at Berry Medical Centre

To book a time with one of our product specialists, please select your industry

Are you a patient? Visit our patient site

Existing customer? Visit our support site