Latest Posts

9 Ways to Improve the Dental Patient Experience

Dentist-Entrepreneur, Dr Nauv Kashyap’s Tips Today, dental practices are operating in a more competitive environment than ever before. We sat...

Learn more

The GP Appointment Types Australians Prefer Telehealth For

How do Australians feel about telehealth? We asked patients in our annual  General Practice Patient Survey. One of the key...

Learn more

6 Tips to Get More GP Referrals

Some simple, practical steps you can take to create a steady stream of GP referrals in months, not years.

Learn more

5 Tips to Make Your Dental Practice More Efficient

We sat down with dentist-entrepreneur, Dr Nauv Kashyap, to get his tips on how dental practices can save money, cut down wait times and make each working day more streamlined.

Learn more

Fifty-One Percent of Patients Prefer to Check In Digitally

More than one in two Australians (51%) prefer to check in digitally—via mobile or a touchscreen kiosk. Although a sizeable...

Learn more

5th map—A Resource to Make RACGP Accreditation Easier

RACGP Accreditation isn’t for the faint of heart. Fortunately, a new tool makes preparing for it much easier…

Learn more

How Australians Prefer to Make Payment for a GP

When They’re Not at the Practice Three in five Australians prefer to pay online for a GP appointment if not...

Learn more

Recent Changes to Australia’s Health Advertising Guidelines: FAQs

This is a guest post written by Maz Hancock. Recently Australia’s health advertising guidelines were updated. This means all health...

Learn more

How to Start a Dental Practice

Get 9 savvy tips for building a successful dental practice from dentist-entrepreneur, Dr. Kashyup.

Learn more

9 Things Every Medical Practice Should Do Before the Festive Holidays

1. Change your opening hours on your website, Google My Business listing and social channels Make sure anyone who Googles...

Learn more

Feature Stories

Why I Chose Palliative Care

Read why Dr BJ Miller chose to get into palliative care and listen to our full podcast interview.

Learn more

Q&A with Lord Nigel Crisp, Head of the NHS 2000-2006

We interviewed Lord Crisp to get his thoughts on Australia’s biggest healthcare challenges and how we can overcome them.

Learn more

When a Good Patient Experience Doesn’t Mean Good Health Outcomes

Learn why a good patient experience doesn’t necessarily correlate with good health outcomes in this enlightening conversation with Michael Pugh.

Learn more

Why is Australia So Bad at Preventative Health?

A Conversation with Professor Rosemary Calder We’re not good at preventative health in Australia. In 2016-17 we spent a mere...

Learn more

The Pros and Cons of Telehealth

COVID has increased the popularity of telehealth. Is that good or bad? We examine both sides of the issue.

Learn more

A Message to Medical Professionals on Mental Illness Diagnosis

From #1 New York Times Bestselling Author, Susannah Cahalan In 2009, New York Post reporter Susannah Cahalan began to feel...

Learn more

The Stages of Behaviour Change Model

Q&A with Co-Founder Carlo DiClemente Carlo DiClemente is the co-creator of the Transtheoretical Model (TTM), often referred to as the...

Learn more

Heart Space: A Workbook for Grieving Women

The loss of a child or pregnancy is devastating. This tool helps women with the healing process.

Learn more

Clue: An App for Period & Ovulation Tracking

An app backed by gynaecologists & trusted by 12 million women worldwide Darcy, a 22-year-old New South Wales resident, says...

Learn more

Using ‘Social Prescribing’ to Improve Mental Health

What is social prescribing and how can it be used to improve patient outcomes? We examine the evidence here.

Learn more

Patient Perspectives

The GP Appointment Types Australians Prefer Telehealth For

How do Australians feel about telehealth? We asked patients in our annual  General Practice Patient Survey. One of the key...

Learn more

Fifty-One Percent of Patients Prefer to Check In Digitally

More than one in two Australians (51%) prefer to check in digitally—via mobile or a touchscreen kiosk. Although a sizeable...

Learn more

How Australians Prefer to Make Payment for a GP

When They’re Not at the Practice Three in five Australians prefer to pay online for a GP appointment if not...

Learn more

5 Key Takeaways From HotDoc’s Patient Survey 2020

Ever wondered what patients are thinking? Find out now by reading the main takeaways from our 2020 patient survey.

Learn more

When a Doctor Becomes a Patient

What I Learned from the Other Side Like all of us, I’ve been faithfully wearing my full PPE and rather...

Learn more

How Australians Prefer to Book Specialists—60% Say ‘Online’

Which Australian patients prefer to book specialists online? We share our survey findings here.

Learn more

A Message to Medical Professionals on Mental Illness Diagnosis

From #1 New York Times Bestselling Author, Susannah Cahalan In 2009, New York Post reporter Susannah Cahalan began to feel...

Learn more

How Comfortable Are Patients With Digital New Patient Forms?

Digital forms or paper forms—which would your patients prefer? We’ve got the answer here.

Learn more

Heart Space: A Workbook for Grieving Women

The loss of a child or pregnancy is devastating. This tool helps women with the healing process.

Learn more

10 Things Every Child With Autism Wants You to Know

A Conversation with Maja Toudal: An Insider’s Perspective Some children are a mystery to their parents. This can be especially...

Learn more

HotDoc News

Improving the HotDoc App for Visually Impaired People

The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.

Learn more

HotDoc Grows Up a Bit

In 2012 HotDoc was nothing more than a dream in a kitchen… it was no further along than marinara sauce....

Learn more

We Save the Average Medical Practice 370 Hours in Admin Each Year

How does HotDoc save clinics from 370 admin hours each year? In this article, we break down the math.

Learn more

Genie Solutions and HotDoc Partner to Provide Online Bookings to Specialists

Genie Solutions & HotDoc have teamed up. What does this mean for you and your patients? Good news!

Learn more

72-Hours to Build a Booking Product for Australia’s Respiratory Clinics

HotDoc Partners with Department of Health On Wednesday night—March 18—HotDoc received a call from Australia’s Department of Health. Tom Spacek,...

Learn more

Feature Announcement: Telehealth Mode for Vulnerable Doctors

The Federal Government has announced that they are enabling vulnerable health practitioners to use telehealth for consultations with all patients,...

Learn more

HotDoc Support’s Pledge to Medical Centres During COVID-19

With medical centres under the pump during COVID-19, we’re doing everything we can to help them keep their heads above...

Learn more

Using Telehealth to Reduce the Spread of COVID-19

Telehealth consults is an ideal way to keep your clinic running smoothly during COVID-19, while reducing the risk of spreading...

Learn more

What We’re Doing to Help Clinics With COVID-19

A Message From Dr. Ben Hurst, HotDoc CEO Medical centres are our most important frontline defence against COVID-19. They are...

Learn more

The HotDoc Patient Journey

How HotDoc Improves the Patient Experience Over the past 12 months, HotDoc has made a big impact on how Australians...

Learn more

Resources

5th map—A Resource to Make RACGP Accreditation Easier

RACGP Accreditation isn’t for the faint of heart. Fortunately, a new tool makes preparing for it much easier…

Learn more

9 Things Every Medical Practice Should Do Before the Festive Holidays

1. Change your opening hours on your website, Google My Business listing and social channels Make sure anyone who Googles...

Learn more

7 Ways to Improve Preventative Health in Primary Care

You can influence patients more than you think. Find out how to improve preventative health with these 7 tips.

Learn more

A Remote Working Doctor’s Checklist of Requirements

From a Lawyer’s Perspective This is a guest post written by Sarah Bartholomeusz from YouLegal. The current global health pandemic has...

Learn more

7 Findings from HotDoc’s Telehealth Patient Survey 2020

Earlier this month we released our Telehealth Patient Survey 2020. The report features thoughts from hundreds ofAustralian patients on telehealth...

Learn more

A Checklist of Telehealth Considerations for Practices

From a Lawyer’s Perspective This is a guest post written by Sarah Bartholomeusz from YouLegal.   Australia, as we all...

Learn more

A VR Solution Taking the Fear Out of Needles

Discover an innovative new way to reduce the fear and pain patients associate with needles.

Learn more

9 Things to Do When Preparing to Be a Work-From-Home Doctor

With more and more doctors being encouraged to work from home, we’ve certainly entered a brave new world for general...

Learn more

A Resource to Help Clinicians Safely Recommend Health Apps

With 300,000 health apps to choose from, how do you sort the good from the bad? Try this shortcut…

Learn more

How Often Do Australians Visit a Doctor? We Break GP Visits Down By Demographics

Looking at the results from HotDoc’s Patient Survey 2020 (a survey of 618 Australians) we found 48% of Australians visit...

Learn more

Marketing

Recent Changes to Australia’s Health Advertising Guidelines: FAQs

This is a guest post written by Maz Hancock. Recently Australia’s health advertising guidelines were updated. This means all health...

Learn more

9 Things Every Medical Practice Should Do Before the Festive Holidays

1. Change your opening hours on your website, Google My Business listing and social channels Make sure anyone who Googles...

Learn more

Why Google Reviews Matter, And How to Get More of Them

We analyse how patients really feel about reviews … and what you can do to get more of them.

Learn more

54% Australians Check Google Reviews Before Choosing a Practice

Which patients are most likely to rely on Google reviews? We reveal their demographics in this article.

Learn more

How Does Your Practice’s Google Reviews Rating Stack Up?

Having a good Google Reviews rating is essential for any clinic looking to acquire new patients. According to one survey...

Learn more

The Marketplace Threat to Healthcare

UberEats is Crippling Restaurants and Booking.com Hotels, Is Health Care Next? As the digital economy continues to build momentum, marketplaces...

Learn more

The New Patient Myth – Why Do 9% of Patients Steal 90% of Our Attention?

Let’s imagine you’re hosting a dinner party. You have 10 guests coming over. Nine of whom you have been friends...

Learn more

How Google My Business Works for Practices

And Why Having a Listing is Crucial What is Google My Business? Google My Business is a free business directory. It...

Learn more

Google Ads: How to Defend Against Competitors Bidding On Your Clinic’s Name

Sometimes other brands will create Google Ads for your clinic’s name to try and syphon patients, who are searching for...

Learn more

How to Set Up a Successful Google AdWords Campaign for a Practice

What are Google Ads? Google Ads (formerly Google AdWords) is an online advertising platform developed by Google where advertisers, like...

Learn more

Request a Demo

Enter your details to have one of our product specialists get in touch and provide a free no-obligation demo.

We’ll never share your information

Join 20,000 healthcare readers—subscribe to our newsletter

Get our latest healthcare articles, resources and CPD webinars delivered to your inbox.