9 Ways to Improve the Dental Patient Experience
Dentist-Entrepreneur, Dr Nauv Kashyap’s Tips Today, dental practices are operating in a more competitive environment than ever before. We sat...
Learn more 9 Ways to Improve the Dental Patient Experience
Dentist-Entrepreneur, Dr Nauv Kashyap’s Tips Today, dental practices are operating in a more competitive environment than ever before. We sat...
Learn more
9 Ways to Improve the Dental Patient Experience
Dentist-Entrepreneur, Dr Nauv Kashyap’s Tips Today, dental practices are operating in a more competitive environment than ever before. We sat...
Learn more
The GP Appointment Types Australians Prefer Telehealth For
How do Australians feel about telehealth? We asked patients in our annual General Practice Patient Survey. One of the key...
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6 Tips to Get More GP Referrals
Some simple, practical steps you can take to create a steady stream of GP referrals in months, not years.
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5 Tips to Make Your Dental Practice More Efficient
We sat down with dentist-entrepreneur, Dr Nauv Kashyap, to get his tips on how dental practices can save money, cut down wait times and make each working day more streamlined.
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Fifty-One Percent of Patients Prefer to Check In Digitally
More than one in two Australians (51%) prefer to check in digitally—via mobile or a touchscreen kiosk. Although a sizeable...
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5th map—A Resource to Make RACGP Accreditation Easier
RACGP Accreditation isn’t for the faint of heart. Fortunately, a new tool makes preparing for it much easier…
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How Australians Prefer to Make Payment for a GP
When They’re Not at the Practice Three in five Australians prefer to pay online for a GP appointment if not...
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Recent Changes to Australia’s Health Advertising Guidelines: FAQs
This is a guest post written by Maz Hancock. Recently Australia’s health advertising guidelines were updated. This means all health...
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How to Start a Dental Practice
Get 9 savvy tips for building a successful dental practice from dentist-entrepreneur, Dr. Kashyup.
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9 Things Every Medical Practice Should Do Before the Festive Holidays
1. Change your opening hours on your website, Google My Business listing and social channels Make sure anyone who Googles...
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Why I Chose Palliative Care
Read why Dr BJ Miller chose to get into palliative care and listen to our full podcast interview.
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Q&A with Lord Nigel Crisp, Head of the NHS 2000-2006
We interviewed Lord Crisp to get his thoughts on Australia’s biggest healthcare challenges and how we can overcome them.
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When a Good Patient Experience Doesn’t Mean Good Health Outcomes
Learn why a good patient experience doesn’t necessarily correlate with good health outcomes in this enlightening conversation with Michael Pugh.
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Why is Australia So Bad at Preventative Health?
A Conversation with Professor Rosemary Calder We’re not good at preventative health in Australia. In 2016-17 we spent a mere...
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The Pros and Cons of Telehealth
COVID has increased the popularity of telehealth. Is that good or bad? We examine both sides of the issue.
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A Message to Medical Professionals on Mental Illness Diagnosis
From #1 New York Times Bestselling Author, Susannah Cahalan In 2009, New York Post reporter Susannah Cahalan began to feel...
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The Stages of Behaviour Change Model
Q&A with Co-Founder Carlo DiClemente Carlo DiClemente is the co-creator of the Transtheoretical Model (TTM), often referred to as the...
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Heart Space: A Workbook for Grieving Women
The loss of a child or pregnancy is devastating. This tool helps women with the healing process.
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Clue: An App for Period & Ovulation Tracking
An app backed by gynaecologists & trusted by 12 million women worldwide Darcy, a 22-year-old New South Wales resident, says...
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Using ‘Social Prescribing’ to Improve Mental Health
What is social prescribing and how can it be used to improve patient outcomes? We examine the evidence here.
Learn more The GP Appointment Types Australians Prefer Telehealth For
How do Australians feel about telehealth? We asked patients in our annual General Practice Patient Survey. One of the key...
Learn more Fifty-One Percent of Patients Prefer to Check In Digitally
More than one in two Australians (51%) prefer to check in digitally—via mobile or a touchscreen kiosk. Although a sizeable...
Learn more How Australians Prefer to Make Payment for a GP
When They’re Not at the Practice Three in five Australians prefer to pay online for a GP appointment if not...
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5 Key Takeaways From HotDoc’s Patient Survey 2020
Ever wondered what patients are thinking? Find out now by reading the main takeaways from our 2020 patient survey.
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When a Doctor Becomes a Patient
What I Learned from the Other Side Like all of us, I’ve been faithfully wearing my full PPE and rather...
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How Australians Prefer to Book Specialists—60% Say ‘Online’
Which Australian patients prefer to book specialists online? We share our survey findings here.
Learn more A Message to Medical Professionals on Mental Illness Diagnosis
From #1 New York Times Bestselling Author, Susannah Cahalan In 2009, New York Post reporter Susannah Cahalan began to feel...
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How Comfortable Are Patients With Digital New Patient Forms?
Digital forms or paper forms—which would your patients prefer? We’ve got the answer here.
Learn more Heart Space: A Workbook for Grieving Women
The loss of a child or pregnancy is devastating. This tool helps women with the healing process.
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10 Things Every Child With Autism Wants You to Know
A Conversation with Maja Toudal: An Insider’s Perspective Some children are a mystery to their parents. This can be especially...
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Improving the HotDoc App for Visually Impaired People
The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.
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HotDoc Grows Up a Bit
In 2012 HotDoc was nothing more than a dream in a kitchen… it was no further along than marinara sauce....
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We Save the Average Medical Practice 370 Hours in Admin Each Year
How does HotDoc save clinics from 370 admin hours each year? In this article, we break down the math.
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Genie Solutions and HotDoc Partner to Provide Online Bookings to Specialists
Genie Solutions & HotDoc have teamed up. What does this mean for you and your patients? Good news!
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72-Hours to Build a Booking Product for Australia’s Respiratory Clinics
HotDoc Partners with Department of Health On Wednesday night—March 18—HotDoc received a call from Australia’s Department of Health. Tom Spacek,...
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Feature Announcement: Telehealth Mode for Vulnerable Doctors
The Federal Government has announced that they are enabling vulnerable health practitioners to use telehealth for consultations with all patients,...
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HotDoc Support’s Pledge to Medical Centres During COVID-19
With medical centres under the pump during COVID-19, we’re doing everything we can to help them keep their heads above...
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Using Telehealth to Reduce the Spread of COVID-19
Telehealth consults is an ideal way to keep your clinic running smoothly during COVID-19, while reducing the risk of spreading...
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What We’re Doing to Help Clinics With COVID-19
A Message From Dr. Ben Hurst, HotDoc CEO Medical centres are our most important frontline defence against COVID-19. They are...
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The HotDoc Patient Journey
How HotDoc Improves the Patient Experience Over the past 12 months, HotDoc has made a big impact on how Australians...
Learn more 5th map—A Resource to Make RACGP Accreditation Easier
RACGP Accreditation isn’t for the faint of heart. Fortunately, a new tool makes preparing for it much easier…
Learn more 9 Things Every Medical Practice Should Do Before the Festive Holidays
1. Change your opening hours on your website, Google My Business listing and social channels Make sure anyone who Googles...
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7 Ways to Improve Preventative Health in Primary Care
You can influence patients more than you think. Find out how to improve preventative health with these 7 tips.
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A Remote Working Doctor’s Checklist of Requirements
From a Lawyer’s Perspective This is a guest post written by Sarah Bartholomeusz from YouLegal. The current global health pandemic has...
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7 Findings from HotDoc’s Telehealth Patient Survey 2020
Earlier this month we released our Telehealth Patient Survey 2020. The report features thoughts from hundreds ofAustralian patients on telehealth...
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A Checklist of Telehealth Considerations for Practices
From a Lawyer’s Perspective This is a guest post written by Sarah Bartholomeusz from YouLegal. Australia, as we all...
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A VR Solution Taking the Fear Out of Needles
Discover an innovative new way to reduce the fear and pain patients associate with needles.
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9 Things to Do When Preparing to Be a Work-From-Home Doctor
With more and more doctors being encouraged to work from home, we’ve certainly entered a brave new world for general...
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A Resource to Help Clinicians Safely Recommend Health Apps
With 300,000 health apps to choose from, how do you sort the good from the bad? Try this shortcut…
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How Often Do Australians Visit a Doctor? We Break GP Visits Down By Demographics
Looking at the results from HotDoc’s Patient Survey 2020 (a survey of 618 Australians) we found 48% of Australians visit...
Learn more Recent Changes to Australia’s Health Advertising Guidelines: FAQs
This is a guest post written by Maz Hancock. Recently Australia’s health advertising guidelines were updated. This means all health...
Learn more 9 Things Every Medical Practice Should Do Before the Festive Holidays
1. Change your opening hours on your website, Google My Business listing and social channels Make sure anyone who Googles...
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Why Google Reviews Matter, And How to Get More of Them
We analyse how patients really feel about reviews … and what you can do to get more of them.
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54% Australians Check Google Reviews Before Choosing a Practice
Which patients are most likely to rely on Google reviews? We reveal their demographics in this article.
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How Does Your Practice’s Google Reviews Rating Stack Up?
Having a good Google Reviews rating is essential for any clinic looking to acquire new patients. According to one survey...
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The Marketplace Threat to Healthcare
UberEats is Crippling Restaurants and Booking.com Hotels, Is Health Care Next? As the digital economy continues to build momentum, marketplaces...
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The New Patient Myth – Why Do 9% of Patients Steal 90% of Our Attention?
Let’s imagine you’re hosting a dinner party. You have 10 guests coming over. Nine of whom you have been friends...
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How Google My Business Works for Practices
And Why Having a Listing is Crucial What is Google My Business? Google My Business is a free business directory. It...
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Google Ads: How to Defend Against Competitors Bidding On Your Clinic’s Name
Sometimes other brands will create Google Ads for your clinic’s name to try and syphon patients, who are searching for...
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How to Set Up a Successful Google AdWords Campaign for a Practice
What are Google Ads? Google Ads (formerly Google AdWords) is an online advertising platform developed by Google where advertisers, like...
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