The Difference Between Patient Engagement and Patient Experience
A pleasant patient interaction isn’t always engaging, but it should be. Here’s how to make sure an exceptional patient experience is also engaging patients to create better health outcomes.
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The Difference Between Patient Engagement and Patient Experience
A pleasant patient interaction isn’t always engaging, but it should be. Here’s how to make sure an exceptional patient experience is also engaging patients to create better health outcomes.
5 Key Takeaways From HotDoc’s Patient Survey 2020
Ever wondered what patients are thinking? Find out now by reading the main takeaways from our 2020 patient survey.
We Save the Average Medical Practice 370 Hours in Admin Each Year
How does HotDoc save clinics from 370 admin hours each year? In this article, we break down the math.
Why Google Reviews Matter, And How to Get More of Them
We analyse how patients really feel about reviews … and what you can do to get more of them.
Q&A with Dr. Jill Bolte Taylor: Stroke Recovery Advice for Patients and Caregivers
Get insights on stroke recovery from best-selling author and brain scientist, Dr. Jill Bolte Taylor.
How to Start a Dental Practice
Get 9 savvy tips for building a successful dental practice from dentist-entrepreneur, Dr. Kashyup.
5 Key Takeaways From HotDoc’s Patient Survey 2020
Ever wondered what patients are thinking? Find out now by reading the main takeaways from our 2020 patient survey.
Why Google Reviews Matter, And How to Get More of Them
We analyse how patients really feel about reviews … and what you can do to get more of them.
Q&A with Dr. Jill Bolte Taylor: Stroke Recovery Advice for Patients and Caregivers
Get insights on stroke recovery from best-selling author and brain scientist, Dr. Jill Bolte Taylor.
Original HotDoc content
How Technology Can Help You Improve Patient Engagement
Automations and technology can seem impersonal at first. But if they’re used thoughtfully, they can actually create space for an even more personal connection.
Caller ID: More Than a Name
HotDoc’s Caller ID feature is helping practices identify callers before they even pick up the phone. Here’s some of the other ways it can make your life easier.
Eight Simple Ways to Make the Patient Journey More Engaging
Patient engagement means better health outcomes and more productive partnerships with your patients. Here’s how to make it work for your practice.
Seven Ways Patient Engagement Can Help Your Practice Grow
Looking for ways to grow your practice? Focus on engaging your patients! Here’s why patient engagement is your best tool for growth.
The Difference Between Patient Engagement and Patient Experience
A pleasant patient interaction isn’t always engaging, but it should be. Here’s how to make sure an exceptional patient experience is also engaging patients to create better health outcomes.
What Does “Growth” Really Mean to Dental Practices?
Growth is important to most dental practices, but what does it really mean for your team and your goals? Get focused on the right growth tactic.
How Much is Each Patient Worth to Your Dental Practice?
Get a better idea of the lifetime value of your dental patients so you know how to best invest your time, energy and resources.
12 Days of Practice Holiday Preparations
Get your practice ready for Christmas and other end of the year celebrations with these helpful tips and reminders to help you enjoy the holiday season AND set up for success in 2022.
Google Reviews: More Than a First Impression
We know that Google Reviews can help your dental practice find new patients. But there’s lots of other benefits to having a great online reputation that your team could be missing.
Five Strategies to Retain Your Dental Patients for Life
Plenty of dental practices put their time and effort into attracting new patients. But do you have strategies in place to keep those patients coming back?
The Value of Patient Retention in Dentistry
Make sure your team understands the importance of patient retention for improving profits for your dental practice and patient loyalty.
The Three Phases of a Dental Practice’s Lifecycle Journey
Understanding the three growth phases of your dental practice and where you currently sit can help you plan realistic goals for business development and success.
Q&A with Johann Hari: Uncovering the Real Causes of Depression
Johann went on a mission to learn about depression and identified nine causes. Find out what they are here.
What Seniors Say About Technology in Medical Centres
Seniors have a rep for being slow to embrace technology, but is this rep truly deserved? Our survey findings…
10 Free Marketing Tools Every Practice Should Use to Grow
What are the best free marketing tools to suit your goals? We break it down here, so you can expand your medical practice.
Patient Survey 2020
We surveyed 503 Australians to get a better understanding of patient expectations in general practice.
“I believe a genuinely good patient experience is achieved when the clinical results align with what matters to that patient.”
Improving the HotDoc App for Visually Impaired People
The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.
A Resource to Help Clinicians Safely Recommend Health Apps
With 300,000 health apps to choose from, how do you sort the good from the bad? Try this shortcut…
54% Australians Check Google Reviews Before Choosing a Practice
Which patients are most likely to rely on Google reviews? We reveal their demographics in this article.
The Patient Acquisition Trap
What is the patient acquisition trap and how does it cost practices money? We’ve got the answers here.
Last month The Guardian published an article titled ‘The genie is out of the bottle’: telehealth points way for Australia post pandemic. The paper made the message clear—beyond COVID-19 telehealth will play a larger role in Australian medicine. But will it? And what are the pros and cons? We investigated.
Last month The Guardian published an article titled ‘The genie is out of the bottle’: telehealth points way for Australia post pandemic. The paper made the message clear—beyond COVID-19 telehealth will play a larger role in Australian medicine. But will it? And what are the pros and cons? We investigated.
DermEngine: The AI Technology Revolutionising Dermatology
Learn how DermEngine is radically changing the field of dermatology to improve skin cancer outcomes.
How to Create an Email Newsletter That Keeps Your Practice in Patients’ Minds
Newsletters offer big benefits. Learn why they matter and how to set them up for your medical practice.
When the Recipe is the Remedy
Learn about Dr Haikerwal’s multidisciplinary health hub and how patients are responding to the hub’s cooking classes.
DermEngine: The AI Technology Revolutionising Dermatology
Learn how DermEngine is radically changing the field of dermatology to improve skin cancer outcomes.
How to Create an Email Newsletter That Keeps Your Practice in Patients’ Minds
Newsletters offer big benefits. Learn why they matter and how to set them up for your medical practice.
When the Recipe is the Remedy
Learn about Dr Haikerwal’s multidisciplinary health hub and how patients are responding to the hub’s cooking classes.
7 Ways to Improve Preventative Health in Primary Care
You can influence patients more than you think. Find out how to improve preventative health with these 7 tips.
What are the Top Performing HotDoc Preventative Health Campaigns
Which preventative health campaigns are most effective and when should you run them? We reveal the answers here.
What 1 Million Bookings a Month Has Taught Us About How Australians Book Online
Learn how Australian patients book online and about the changes HotDoc has made to improve the booking experience.
My Health Record: The Pros and Cons
Is My Health Record a smart move or a potential disaster? Learn the best and worst case scenarios.
MD. Podcast
Conversations with doctors progressing the field of medicine.
S01E14: Dr Rishi Manchanda—Upstream health
PODCAST | MD. PRESENTED BY HOTDOC Podcast Home S01E14 Dr Rishi Manchanda—Upstream healthcare Duration: 59:26 Uploaded: January 12, 2021 LISTEN
S01E13: Dr BJ Miller—Palliative care and dying well
PODCAST | MD. PRESENTED BY HOTDOC Podcast Home S01E13 Dr BJ Miller—Palliative care and dying well Duration: 54:29 Uploaded: November
S01E11: Dr Vikram Patel—Social medicine and global health
MD. Presented by HotDoc. Podcast Home S01E11 Dr Vikram Patel—Social medicine and global health Duration: 43:45 Uploaded: September 30, 2020
S01E10: Dr Daniel Kraft—The future of medicine
MD. Presented by HotDoc. Podcast Home S01E10 Dr Daniel Kraft—The future of medicine Duration: 55:39 Uploaded: September 7, 2020 Listen
