Better experiences for your patients

HotDoc is the complete engagement platform for GPs
HotDoc can integrate with leading practice management systems

Bookings made easy

Let patients book and manage their appointments when and where they want to.

Preventative healthcare

Educate patients on preventative health and wellness services by promoting targeted campaigns.

The GP patient journey

New Patients

1. Reviews

Existing Patients


2. New Patient Registration

3. Reminders

Waiting Room

4. Digital Check-In


5. Telehealth

6. Payments

Ongoing Engagement

7. Recalls

8. Repeats

9. Inform

10. Broadcast


11. Bookings

The all-in-one solution for your GP practice

Simple, straightforward pricing for everyone

$75 per practitioner/month

Minimum $150/month ex GST

What’s included

* Available when you integrate HotDoc with your practice software

  • Online prescription and referral requests: 2.75% + $0.30c payment provider’s fee per request
  • Online payments: 2.75% + $0.30c payment provider’s fee per transaction
  • Broadcast: $0.04c per SMS
  • Reviews: Maximum 400 SMS/practice per month
  • $2,200 + GST one off hardware purchase plus your choice of stand:
    – Floor: additional $400 +GST
    – Wall: additional $50 + GST
  • Telehealth: No additional charges until 30 June 2022. Extension dependent on Federal government policy

Enterprise or hospital?

Talk to us for information about custom pricing

Trusted by

GP content hub

A curated page full of information for GP clinics

FAQs for GPs

No. HotDoc doesn’t charge fees for new patients. You’ll pay a flat rate of $75 per practitioner/month which includes unlimited new patients at no additional cost.

Yes. Unlimited SMS are included for Reminders, Recalls and Forms. SMS for Reviews are capped at 400 per practice/month.

HotDoc integrates seamlessly with Best Practice, ZedMed and Medical Director. You can also use choose to use HotDoc separately from your practice software. Please contact our team if you would like more information about this option.

No, but why would you want to? HotDoc is the complete patient engagement platform for your practice. You receive all of our world class features for one simple monthly fee.

We’re unashamedly proud of our customer service — we even won an award for it during the COVID-19 pandemic. Our support team are available on the phone or via email, plus we have comprehensive online guides, as well the HotDoc Academy featuring self-guided interactive training modules for all practice staff.

Of course. We have no lock in contracts and no minimum time periods. You can cancel your subscription at any time.

Request a Demo​

Choose a time to have one of our product specialists  provide a free no-obligation demo.