Modernise your specialist practice

HotDoc is the complete patient engagement solutions for specialists.

What HotDoc offers specialist practices

Access to 1 in 4 Australians

With over 6 million active users, doctors using HotDoc are immediately visible to 1 in 4 Australian patients.

Improved booking experience

Give patients the choice to book how they prefer to book—60%* of Australians say they would prefer to book a specialist online.

*HotDoc 2020 Patient Survey

Customisable appointment types

Allow each specialist to customise their availability, the types of appointments they offer, and the lengths of time for different appointment types. 

Automatic referral confirmations

Save administrative time by ensuring patients have a referral issued prior to being able to book online.

The all-in-one solution for your specialist practice

$99 per practitioner/month

ex GST

What’s included

  • Online payments: 2.75% + $0.30c payment provider’s fee per transaction
  • Broadcast: $0.04c per SMS
  • Reviews: Maximum 400 SMS per practice/month
HotDoc can integrate with

Specialist content hub

A curated page full of information for specialist clinics

FAQs for specialists

No. HotDoc doesn’t charge fees for new patients. You’ll pay a flat rate of $99 per practitioner/month which includes unlimited new patients at no additional cost.

Yes. Unlimited SMS are included for Reminders, Recalls and Forms.  SMS for Reviews are capped at 400 per practice/month.

HotDoc works seamlessly alongside your existing practice software. We’ve developed a range of features to allow you to get the best of both worlds —  exceptional patient engagement with HotDoc, while continuing to use your existing practice software for clinical purposes.


If you’re a Genie user, we offer a fully integrated package the. Click here or contact us to find out more.



No, but why would you want to? HotDoc is the complete patient engagement platform for your practice. You receive all of our world class features for one simple monthly fee.

We’re unashamedly proud of our customer service  we even won an award for it during the COVID-19 pandemic. Our support team are available on the phone or via email, plus we have comprehensive online guides, as well the HotDoc Academy featuring self-guided interactive training modules for all practice staff.

Of course. We have no lock in contracts and no minimum time periods. You can cancel your subscription at any time.

Request a Demo​

Choose a time to have one of our product specialists  provide a free no-obligation demo.