Eligibility screening update: All patients over 50 years old can now book a vaccine appointment from 17th May
COVID-19 Vaccine Hub for Practices
Everything you need to deliver an efficient, safe and patient-friendly vaccine solution
This page was last updated .
Are you a patient? Find a COVID-19 vaccine appointment near you
What’s New?
The latest updates to the COVID-19 Vaccine Hub
28 Apr – Eligibility screening questions have been updated to allow patients over 50 to book an appointment from 17th May.
20 Apr – New feature! You can now choose to accept AstraZeneca appointments from patients under 50
13 Apr – Patient eligibility screening and consent forms updated in line with govt AstraZeneca recommendations including information for patients under 50
19 Mar – New feature! Broadcast SMS template that complies to government regulations
Get Prepared
Make sure your practice is ready to take vaccine appointments
FREE vaccine preparation checklist
Understand key decisions, education, logistics, stock management and, running as a “COVID-19 vaccine clinic”.
How to set up and use the HotDoc vaccine solution
Learn how to get started and use all the new HotDoc vaccine features in your HotDoc Dashboard.
FREE practice software setup guides
Don’t wait to set up your practice software! Get everything ready so you can use your HotDoc features as soon as they’re ready.
Get informed
Give your staff the information they need
HotDoc vaccine FAQs
Answers to your questions about what HotDoc is doing to help your practice roll out the vaccine.
Vaccine features webinar
Learn how to set up, get started and use all the new HotDoc COVID-19 vaccine solution features.
What to expect webinar
Understand how to prepare your practice for the vaccine rollout. Your key questions answered.
Where are we now? Panel discussion
Join the discussion around lessons learned from the first weeks of the COVID-19 vaccine rollout.
AVAILABLE NOW
HotDoc's COVID-19 vaccine solution
Find and book a vaccination appointment
Your practice will appear in search results on HotDoc when patients search for COVID-19 vaccine clinics in their area.
Booking an appointment is easy, with no phone calls or assistance from your reception staff needed.
Multiple bookings in one appointment slot
Book as many vaccine appointments as you want to in each time slot for any practitioner.
For example, one practitioner can book four appointments in a 15 minute booking slot and another could book six.
Screen for eligibility
Ensure patients meet the right vaccine phase requirements. Patients are asked mandatory screening questions before being allowed to book.
Questions meet Department of Health requirements and will be automatically updated as the phases change.
Digital patient consent
Patients are sent a digital form before their appointment and give consent on their computer or phone before they arrive.
The form is based on government requirements but can be edited to suit your practice. It is uploaded as a PDF to the patient file in your practice management software.
Two dose bookings
Patients can book their first and second vaccine dose appointments at the same time on the HotDoc app or via your website.
The minimum time between each appointment is automatically set based on government guidelines for each vaccine brand.
Pre and post appointment communications
Patients are sent key vaccine information via email and text before and after their vaccine appointment.
The messages are editable and are sent automatically after a patient has booked and after they have completed their appointments.
Multiple staff appointments
We’ve made it easy for you to schedule two practice staff for each vaccine appointment eg. a practitioner and a nurse.
Setting this up for your choice of practice staff is simple and can be done in seconds from your HotDoc Dashboard.
Vaccine management
Manage appointment availability based on your practice’s vaccine stock levels. Your practice is notified when you reach your limit so that you can prevent further online bookings being made.
National Health Services Directory Support
Your practice will automatically appear on the National Health Services Directory, healthdirect website as accepting vaccine appointments
After selecting your practice, patients will get a quick link to book an appointment.
Inform your patients
Make sure your patients know you’re accepting vaccines appointments
FEATURE UPDATE
Inform Campaign
Let your patients know that your practice is accepting COVID-19 vaccine appointments for eligible patients.
You can set the campaign to appear after a patient has made a booking, confirmed a reminder, checked in online, or completed a new patient registration form.
FEATURE UPDATE
Broadcast Template
HotDoc Broadcast is an easy way to send SMS messages to your patient database.
We’ve created a government approved COVID-19 vaccine SMS template that helps get the word out that you’re open for vaccine appointments.
SPECIAL OFFER: $0.04c/SMS for March and April.
Learn More
Get the help you need with your vaccine rollout
HotDoc vaccine FAQs
Your questions answered about what HotDoc is doing to help your practice roll out the COVID-19 vaccine.
Ask our community
Join our private Facebook group, For the Love of Healthcare—a community of over 3,800 health care workers.
Support centre
Learn how to get started and use all the new HotDoc vaccine features in your HotDoc Dashboard.
