Payments made easy

Collect or request payments from patients before or after appointments

The complete payment solution for practices

Slash your no shows

Request credit card details when booking to make your patients think twice about not showing up

More time for your receptionists

Less time processing in person payments, requesting unpaid bills and collecting telehealth payments by phone

No more awkward debt collection phone calls

Send payment reminders with links to secure payment facilities via SMS

The modern way for patients to pay

Preferred for telehealth appointments

61% of Australians prefer to make payment online if not at the practice

2020 HotDoc Patient Survey

Safe and secure

Patient card details are stored securely and credit card details are not taken over the phone

The features your practice needs

Safe and secure card storage

Patient card details are collected once and can be used for all future appointments

Request card details before booking

Discourage no shows by requesting credit card details to book an appointment

Integrated with Online Bookings and Telehealth

A seamless booking, appointment and payments process for your practice and your patients

Eligibility screening

Automatic pre-booking screening for bulk billing eligibility

Charge for no shows

Use stored credit card details to charge no show patients a no show fee

Send payment requests

Cut awkward debt collection calls by sending SMS requests secure payment link

Customise for your practice

Choose the appointment types, practitioners and times you want to make eligible for Payments

Customise prices for different appointment types and no show fees

The way patients prefer to pay


of Australians prefer to make payment online if not at the practice

2020 HotDoc Patient Survey

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General Practice

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