PAYMENTS
Request credit card details when booking to make your patients think twice about not showing up
Less time processing in person payments, requesting unpaid bills and collecting telehealth payments by phone
Send payment reminders with links to secure payment facilities via SMS
61% of Australians prefer to make payment online if not at the practice
2020 HotDoc Patient Survey
Patient card details are stored securely and credit card details are not taken over the phone
Patient card details are collected once and can be used for all future appointments
Discourage no shows by requesting credit card details to book an appointment
A seamless booking, appointment and payments process for your practice and your patients
Automatic pre-booking screening for bulk billing eligibility
Use stored credit card details to charge no show patients a no show fee
Cut awkward debt collection calls by sending SMS requests secure payment link
Choose the appointment types, practitioners and times you want to make eligible for Payments
Customise prices for different appointment types and no show fees
2020 HotDoc Patient Survey
Elizabeth Johnson, Practice Manager at Ivanhoe Medical Clinic
Are you a patient? Visit our patient site
Existing customer? Visit our support site
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Select your practice software:
Select your practice software:
Select your specialty:
Are you a patient? Visit our patient site
Existing customer? Visit our support site
Want to know more about our demo process? Check it out