PAYMENTS
Payments made easy
Collect or request payments from patients before or after appointments
The complete payment solution for practices
Slash your no shows
Request credit card details when booking to make your patients think twice about not showing up
More time for your receptionists
Less time processing in person payments, requesting unpaid bills and collecting telehealth payments by phone
No more awkward debt collection phone calls
Send payment reminders with links to secure payment facilities via SMS
The modern way for patients to pay
Preferred for telehealth appointments
61% of Australians prefer to make payment online if not at the practice
2020 HotDoc Patient Survey
Safe and secure
Patient card details are stored securely and credit card details are not taken over the phone
The features your practice needs
Safe and secure card storage
Patient card details are collected once and can be used for all future appointments
Request card details before booking
Discourage no shows by requesting credit card details to book an appointment
Integrated with Online Bookings and Telehealth
A seamless booking, appointment and payments process for your practice and your patients
Eligibility screening
Automatic pre-booking screening for bulk billing eligibility
Charge for no shows
Use stored credit card details to charge no show patients a no show fee
Send payment requests
Cut awkward debt collection calls by sending SMS requests secure payment link
Customised for your practice
Choose the appointment types, practitioners and times you want to make eligible for Payments
Customise prices for different appointment types and no show fees
Receive funds to the clinic’s account or directly into your practitioners individual accounts.
The way patients prefer to pay
61%
of Australians prefer to make payment online if not at the practice
2020 HotDoc Patient Survey
Elizabeth Johnson, Practice Manager at Ivanhoe Medical Clinic
