
Younger and Older Patients: How They Perceive Practices Differently
Patients might interact differently with your practice and have different preferences based on their age. How can you can meet their needs.

3 Steps to Review and Optimise Your Practice Finances
How can you plan for growth without a clear oversight of your practice’s finances? These strategies will help you review your finances and get your plan on track.

Male and Female Patients: How They Perceive Practices Differently
What is most important to male and female patients? How can you meet the needs of both? We look at the strategies that will help you market to both preferences.

8 Ways to Provide an Exceptional Patient Experience at Check Out
8 simple things your practice can implement to improve the patient experience after their appointment, and even after they leave the clinic.

How to Improve the Patient Experience in the Doctors Consulting Room
Learn about 8 ways you can improve the patient experience in your waiting room, including Allied Health, empathy, apps and more.

MedicalDirector and HotDoc Partner to Boost Patient Engagement
HotDoc has partnered with MedicalDirector to improve patient engagement and streamline processes for practices.

9 Ways to Improve Patient Check-In at Your Practice
9 simple things your team can do to improve the patient experience when they’re checking in for their appointment.

6 Tips to Improve the Patient Booking Experience in General Practice
Making an appointment with your GP can be nerve wracking or frustrating, but these tips will make improve the patient booking experience.

How Practices Can Engage People from Refugee and Migrant Communities
It’s important that doctors are prepared to care for refugee and migrant patients, and that they understand their unique challenges.