HUB
Specialist Hub
A helpful curation of resources for specialists from the HotDoc archives.
Feature Articles
Read the latest expert opinions
DermEngine: The AI Technology Revolutionising Dermatology
Learn how DermEngine is radically changing the field of dermatology to improve skin cancer outcomes.
Why I Chose Palliative Care
Read why Dr BJ Miller chose to get into palliative care and listen to our full podcast interview.
Q&A with Lord Nigel Crisp, Head of the NHS 2000-2006
We interviewed Lord Crisp to get his thoughts on Australia’s biggest healthcare challenges and how we can overcome them.
Practices Are Getting Bigger: What Does this Mean for Doctors and Patients?
Discover the pros and cons of larger medical practices, as well as how they affect those in healthcare.
My Health Record: The Pros and Cons
Is My Health Record a smart move or a potential disaster? Learn the best and worst case scenarios.
Why I Chose Palliative Care
Read why Dr BJ Miller chose to get into palliative care and listen to our full podcast interview.
Q&A with Lord Nigel Crisp, Head of the NHS 2000-2006
We interviewed Lord Crisp to get his thoughts on Australia’s biggest healthcare challenges and how we can overcome them.
Practices Are Getting Bigger: What Does this Mean for Doctors and Patients?
Discover the pros and cons of larger medical practices, as well as how they affect those in healthcare.
DermEngine: The AI Technology Revolutionising Dermatology
Learn how DermEngine is radically changing the field of dermatology to improve skin cancer outcomes.
My Health Record: The Pros and Cons
Is My Health Record a smart move or a potential disaster? Learn the best and worst case scenarios.
“I believe a genuinely good patient experience is achieved when the clinical results align with what matters to that patient.”
“I believe a genuinely good patient experience is achieved when the clinical results align with what matters to that patient.”
Resources
For more practical ideas on ways to improve your general practice clinic’s offering
A VR Solution Taking the Fear Out of Needles
Discover an innovative new way to reduce the fear and pain patients associate with needles.
Why Google Reviews Matter, And How to Get More of Them
We analyse how patients really feel about reviews … and what you can do to get more of them.
A Resource to Help Clinicians Safely Recommend Health Apps
With 300,000 health apps to choose from, how do you sort the good from the bad? Try this shortcut…
10 Free Marketing Tools Every Practice Should Use to Grow
What are the best free marketing tools to suit your goals? We break it down here, so you can expand your medical practice.
9 Questions a Practice Should Ask Before Choosing an IT Provider
It’s important to carefully vet IT providers. Learn what to ask, so you can hire a provider you trust.
Why Google Reviews Matter, And How to Get More of Them
We analyse how patients really feel about reviews … and what you can do to get more of them.
A VR Solution Taking the Fear Out of Needles
Discover an innovative new way to reduce the fear and pain patients associate with needles.
A Resource to Help Clinicians Safely Recommend Health Apps
With 300,000 health apps to choose from, how do you sort the good from the bad? Try this shortcut…
10 Free Marketing Tools Every Practice Should Use to Grow
What are the best free marketing tools to suit your goals? We break it down here, so you can expand your medical practice.
9 Questions a Practice Should Ask Before Choosing an IT Provider
It’s important to carefully vet IT providers. Learn what to ask, so you can hire a provider you trust.
HotDoc News
Read how HotDoc is staying up-to-date
We Save the Average Medical Practice 370 Hours in Admin Each Year
How does HotDoc save clinics from 370 admin hours each year? In this article, we break down the math.
Genie Solutions and HotDoc Partner to Provide Online Bookings to Specialists
Genie Solutions & HotDoc have teamed up. What does this mean for you and your patients? Good news!
What 1 Million Bookings a Month Has Taught Us About How Australians Book Online
Learn how Australian patients book online and about the changes HotDoc has made to improve the booking experience.
Improving the HotDoc App for Visually Impaired People
The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.
How Rising Self-Service Kiosk Usage is Changing Human Behaviour
Self-service is on the rise. Discover how this trend has led to some surprising changes in human behaviour.
What SMS Appointment Reminders Get the Highest Response Rate
How do you get patients to respond to SMS appointment reminders? In this article, we share best practices.
Improving the HotDoc App for Visually Impaired People
The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.
We Save the Average Medical Practice 370 Hours in Admin Each Year
How does HotDoc save clinics from 370 admin hours each year? In this article, we break down the math.
Genie Solutions and HotDoc Partner to Provide Online Bookings to Specialists
Genie Solutions & HotDoc have teamed up. What does this mean for you and your patients? Good news!
How Rising Self-Service Kiosk Usage is Changing Human Behaviour
Self-service is on the rise. Discover how this trend has led to some surprising changes in human behaviour.
What 1 Million Bookings a Month Has Taught Us About How Australians Book Online
Learn how Australian patients book online and about the changes HotDoc has made to improve the booking experience.
What SMS Appointment Reminders Get the Highest Response Rate
How do you get patients to respond to SMS appointment reminders? In this article, we share best practices.
Patient Perspectives
How patients prefer to experience their healthcare journey
How Australians Prefer to Book Specialists—60% Say ‘Online’
Which Australian patients prefer to book specialists online? We share our survey findings here.
54% Australians Check Google Reviews Before Choosing a Practice
Which patients are most likely to rely on Google reviews? We reveal their demographics in this article.
Downloadables
To help your clinic reach its goals
General Practice Patient Survey 2020
We surveyed 500+ Australians to get a better understanding of patient expectations in General Practice.
The Digital Marketing Guide Series for Specialist Practices
We surveyed 500+ Australians to get a better understanding of patient expectations in General Practice.