General Practice Hub
A helpful curation of resources for general practices from the HotDoc archives.
Read the latest expert opinions
Discover the pros and cons of larger medical practices, as well as how they affect those in healthcare.
We interviewed Lord Crisp to get his thoughts on Australia’s biggest healthcare challenges and how we can overcome them.
Learn why a good patient experience doesn’t necessarily correlate with good health outcomes in this enlightening conversation with Michael Pugh.
For more practical ideas on ways to improve your general practice clinic’s offering
What are the best free marketing tools to suit your goals? We break it down here, so you can expand your medical practice.
It’s important to carefully vet IT providers. Learn what to ask, so you can hire a provider you trust.
RACGP Accreditation isn’t for the faint of heart. Fortunately, a new tool makes preparing for it much easier…
Read how HotDoc is staying up-to-date
The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.
How does HotDoc save clinics from 370 admin hours each year? In this article, we break down the math.
“The Department of Health needed a booking system for COVID respiratory clinics. It had to be flexible, scalable. They needed it by Saturday morning—48 hours away.”
Self-service is on the rise. Discover how this trend has led to some surprising changes in human behaviour.
Learn how Australian patients book online and about the changes HotDoc has made to improve the booking experience.
How patients prefer to experience their healthcare journey
Seniors have a rep for being slow to embrace technology, but is this rep truly deserved? Our survey findings…
Do patients value continuity of care, and if so, why? We talk to Australian patients to get answers.
To help your clinic reach its goals
General Practice Patient Survey 2020
We surveyed 500+ Australians to get a better understanding of patient expectations in General Practice.
The Digital Marketing Guide Series for General Practices
We’ve created a 5 part series of guides that walk general practices through how to grow their patient base using digital marketing.