Waiting Room

Save your reception staff time and enhance the patient waiting room experience with mobile and kiosk check-in, and the option to turn on place in queue.



kiosk check-ins completed


patient details updated


kiosk check-ins per week

Provide an exceptional waiting room experience

Free up reception staff

Prevent crowding at the front desk and free up reception staff so they can spend more time with those patients who need their attention most. 

Ensure patients arrive on time

We automatically check to make sure the patient is within 100m of your practice before allowing them to check-in using the HotDoc app.

Promote preventative health services

Display health messages (promoting care plans, skin checks, flu clinics etc) to targeted patients based on age and gender after they have checked in.

Touchscreen kiosk features

  • 22-inch commercial grade screen with a sleek, modern feel
  • 3 year warranty with dedicated local support
  • High-resolution multi-touch display
  • Single panel glass for easy wipe down cleaning
  • Choice of floor stand or counter-top mount

What HotDoc practices have to say

“Reception has so much more time, so we can actually say hello to everybody and chat to them. It gives us that time back.”
"We’ve noticed a significant increase in the amount of time we’re able to spend with patients on the way out for rebooking and assisting with referrals and paperwork."
"We switched 5 clinics across to HotDoc because of the price, the ease of recalls, the online booking effectiveness, the check-in station, and the customer support.”

See case studies on this stuff

Request a Demo​

Choose a time to have one of our product specialists  provide a free no-obligation demo.

Join 20,000 readers—subscribe to our newsletter

Get our latest healthcare articles, resources and CPD webinars delivered to your inbox.