MOBILE CHECK-IN
Check-in without the hassle
Let your patients check in on their mobile phone when they arrive at your practice
More time for your staff
Free up your front desk staff
No need to manually check in each patient as they arrive
More time for care
Spend more time with patients with complex health needs
COVID safe
Reduces close contact between patients and front desk staff
Check-in the way patients prefer
1 in 2 patients prefer to check-in online
Give your patients the waiting room experience they’ve asked for
Keep patients informed
Place in Queue lets patients see how many other patients are ahead of them in the queue
Everything in one place
Patients can manage their check-in, update their details and make new bookings all in the one place
Features for your practice
Place in queue
Patients can see how many patients are ahead of them
Geolocation based
Patients can only check in when they’re within 100m of your clinic, avoiding early check-ins
Integrated with your practice software
Updates clinical software to notify you of patient arrivals (for integrated practices only)
RACGP compliant
Three point identification check required so only the right person checks in
Enable or disable mobile check-in depending on practitioner and appointment type
Create customised check-in messages depending on appointment type of practitioner
Choose the time before and after an appointment that patients can check in
Proven results for practices
51%
of patients prefer to check-in digitally
70%
of patients want to see their place in queue in the waiting room
8 mins
the average time a HotDoc patient checks in before their appointment
Jane Macrossan, Practice Manager at Battery Point Medical
