Save time with automated recalls
Recalls are automatically sent to patients on their due date — you won’t need to run a single report
Patients who don’t book after receiving a recall message are added to an automated follow up list
Patients can book online with their preferred practitioner, directly from their recall message
Effortless appointment reminders
Appointment reminders are completely automated, without any need to be manually triggered
Patients can confirm, cancel, or reschedule their appointment directly from their reminder message
Your appointment book is automatically updated with patients’ responses
Customise your online bookings
Create unique appointment lengths for each appointment type and practitioner
Keep patients informed with custom messages for each appointment type when they book online
Limit appointments types to specific practitioners to create a schedule that works for you
Send custom SMS in seconds
Forget exporting patient lists from other platforms — simply select the right patients and hit send
Save time with existing templates or create unique, custom messages for your practice
8 million patients at your fingertips
Join Australia’s largest medical booking platform and instantly reach a wider audience
1 in 3
Australians book appointments through HotDoc
25.5m
appointments booked in 2021
49
appointments are booked on HotDoc every minute
(2021 average)
Seamless integration with Optomate Touch
Deliver a streamlined experience for you and your patients
“It’s a lot easier now. I felt like I was doing admin stuff all the time, but now I’m concentrating on the patients and any job I need to do, I know I can quickly do it.”
Briannan Herder, Front Office Coordinator at Toombul Smiles
The all-in-one solution for your optometry practice
$99
per site/month
(including one full time practitioner)
Additional full-time practitioner $50/month Additional part-time practitioner $25/month
ex GST
What's included
- Unlimited SMS & Recall SMS
- Unlimited push notifications
- Award winning customer service
2021 Dental Patient Survey
Discover how Australians prefer to find, book and pay for a dentist, so you can deliver the experience your patients expect and deserve.
FAQs for optometrists
No. HotDoc doesn’t charge fees for new patients. You’ll pay a flat rate of $99 per site/month for one full time practitioner, and then $50/month for each additional full-time practitioner, and $25/month for each additional part-time practitioner.
Yes. Unlimited SMS are included for Appointment Reminders and Recalls. Broadcast SMS cost $0.04c each
HotDoc integrates seamlessly the Optomate Touch practice management system. We’re currently working on integrations with other systems. Please contact us on [email protected] for more information.
No, but why would you want to? HotDoc is the complete patient engagement platform for your practice. You receive all of our world class features for one simple monthly fee.
We’re unashamedly proud of our customer service — we even won an award for it during the COVID-19 pandemic. Our support team are available on the phone or via email, plus we have comprehensive online guides, as well the HotDoc Academy featuring self-guided interactive training modules for all practice staff.
Of course. We have no lock in contracts and no minimum time periods. You can cancel your subscription at any time.
Information to help your practice get ahead
The Value of Patient Retention in Dentistry
Make sure your team understands the importance of patient retention for improving profits for your dental practice and patient loyalty.
The Three Phases of a Dental Practice’s Lifecycle Journey
Understanding the three growth phases of your dental practice and where you currently sit can help you plan realistic goals for business development and success.
Deep Diving into Your Dental Practice’s Case Acceptance Rates
By keeping track of case acceptance rates, you can unlock valuable information that can help you further improve your patient experience, increase your revenue and grow your dental practice.
