One platform. Complete flexibility.
HotDoc is the all-in-one patient engagement platform for Optometrists that does the hard work for you.
Effortless appointment reminders
Appointment reminders are completely automated, without any need to be manually triggered
Patients can confirm, cancel, or reschedule their appointment directly from their reminder message
Your appointment book is automatically updated with patients’ responses
Send custom SMS in seconds
Forget exporting patient lists from other platforms — simply select the right patients and hit send
Save time with existing templates or create unique, custom messages for your practice
8 million patients at your fingertips
Join Australia’s largest medical booking platform and instantly reach a wider audience
1 in 3
Australians book appointments through HotDoc
appointments booked in 2021
appointments are booked on HotDoc every minute
Seamless integration with Optomate Touch
Deliver a streamlined experience for you and your patients
“It’s a lot easier now. I felt like I was doing admin stuff all the time, but now I’m concentrating on the patients and any job I need to do, I know I can quickly do it.”
Briannan Herder, Front Office Coordinator at Toombul Smiles
The all-in-one solution for your optometry practice
(including one full time practitioner)
Additional full-time practitioner $50/month Additional part-time practitioner $25/month
FAQs for optometrists
No. HotDoc doesn’t charge fees for new patients. You’ll pay a flat rate of $99 per site/month for one full time practitioner, and then $50/month for each additional full-time practitioner, and $25/month for each additional part-time practitioner.
Yes. Unlimited SMS are included for Appointment Reminders and Recalls. Broadcast SMS cost $0.04c each
HotDoc integrates seamlessly the Optomate Touch practice management system. We’re currently working on integrations with other systems. Please contact us on [email protected] for more information.
No, but why would you want to? HotDoc is the complete patient engagement platform for your practice. You receive all of our world class features for one simple monthly fee.
We’re unashamedly proud of our customer service — we even won an award for it during the COVID-19 pandemic. Our support team are available on the phone or via email, plus we have comprehensive online guides, as well the HotDoc Academy featuring self-guided interactive training modules for all practice staff.
Of course. We have no lock in contracts and no minimum time periods. You can cancel your subscription at any time.
Information to help your practice get ahead
Understanding the three growth phases of your dental practice and where you currently sit can help you plan realistic goals for business development and success.
By keeping track of case acceptance rates, you can unlock valuable information that can help you further improve your patient experience, increase your revenue and grow your dental practice.