RECALLS FOR OPTOMETRY
Recalls made easier, every step of the way
Flexible and customisable recalls that automate your workload without sacrificing a personal touch.
Automatic follow up on incomplete recalls
HotDoc will automatically keep track if your patients don’t book after the initial recall, and follow up so they don’t slip through the cracks.
Customise the flow with up to three follow up messages
Messages will pause as soon as your patients book their appointment
Practical timing to help your front desk run smoothly
Recalls are automatically scheduled to be sent on the day they’re due, so no need to worry about a flood of incoming calls to your front desk.
Evenly distribute the recalls instead of sending them all at once
Lower call volumes make it easier for your team
Flexible options for every patient
Not sure if SMS works for all of your patients? No worries! Tailor the journey for different patient groups in a way that works for you.
Customise the experience based on demographics with simple filters
Patients can book directly from the recall SMS
Send patients straight to a call list, or easily generate a letter to send in the post
Unlimited recall SMS included in standard monthly cost— no additional fees
Ready to make life easier for your team?