Chronic Disease Support & Medicare Item 10997

Presented by Kim Poyner, Magali De Castro & Riwka Hagen
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Session = 5 CPD Points


This session will cover:

  • Medicare compliance and eligibility criteria for item 10997

  • When and how to use item 10997

  • Documentation requirements when using this item

  • Q&A with the panel

Kim Poyner


Kim has an extensive history working with medical centres and Primary Health Networks to train medical professionals in behaviour change theory and chronic disease management. Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NBME exams for international endorsement of her coaching qualifications. In addition, she is training Health Professionals across Australia in the Health Care home trial, readiness projects, and Quality Improvement strategies. Through her business MediCoach, Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.

Learn more about MediCoach

Magali De Castro


Magali has been working in general practice for the past 17 years. As a Registered Nurse she’s worked in clinical settings varying from solo GP surgeries to super clinics and community health centres. Magali has been a presenter and guest speaker for organisations such as the Australian Primary Care Nurses Association (APNA), the Department of Health (Vic), Exercise & Sports Science Australia (ESSA) and Cancer Council among others.

Riwka Hagen

Medical Business Services

Starting her professional career as a Medical Scientist, Riwka successfully implemented and managed a regional laboratory of a major pathology provider before embarking on a career of medical practice management and General Practice accreditation surveying. She is the founding member and administrator of the Facebook – Practice Managers Network, a highly respected and worldwide forum for medical practice management networking.

Learn more about Medical Business Services

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