What's New
We’re always adding to the HotDoc platform to improve the experience for both practices and patients.


- January 15, 2025
Export Form submissions by date range
You can now use the date filter to search for form submissions for your preferred date range. Saving you that little bit of extra time to not having to do this manually in your spreadsheet.

- January 15, 2025
Track patients’ SMS responses
You can now view patients’ SMS responses to appointment reminders SMS including seeing their replies, and any responses that are sent to your Sidebar when a patient replies with something else than ‘Yes’ or ‘No’.

- January 15, 2025
Enable ‘on the day’ appointment settings
Best Practice users now have access to a new setting in your Dashboard that allows appointments marked as ‘On the day’ in Best Practice to be booked online through HotDoc, providing a more convenient patient experience and reducing incoming calls.
Need help?
Visit support.hotdoc.com.au or email [email protected].