
The Role of Patient Feedback in Improving the Patient Experience: A GP’s Perspective
You can’t improve the patient experience if you don’t understand it, which is why patient feedback plays such an important role in any clinic.

Patient Privacy: A Collaboration that Places Patients at the Centre
HotDoc and Hive Legal Partnership Arguably, privacy has become one of the biggest issues facing our society today, particularly as

Embrace: The Smartwatch that Detects Epileptic Seizures and Alerts Caregivers
This innovative health tech could reduce deaths caused by epilepsy and seizures and give people more freedoms to live their lives. Read about the Embrace smartwatch now.

9 Ways to Encourage Patients to Download the HotDoc App
Encouraging patients to download the HotDoc app means your patients will always see your practice first when they need a booking.

5 Benefits of Self Check-In Kiosks for Medical Centres
Improve the check-in experience for staff and patients with a digital kiosk in your waiting room. Save time and keep your records up to date without hassle.

Tapering Patients Off Pain Medication Safely
Travis Rieder talks about his experience with opioid withdrawals after his pain management medication was mishandled and how GPs can do better.

Gamifying Rehabilitation: How Virtual Games Are Transforming the Lives of the Unwell and the Elderly
US game designer, Jane McGonigal, discusses the rehabilitative benefits of gaming and how similar games can help keep the elderly fit and healthy.

Introducing ‘Place in Queue’
Neutralising the Biggest Frustration in the Waiting Room Last year we reached out to over 1,000 patients to learn more

General Practice in 2018: A Summary of RACGP’s Health of the Nation Report
How will the findings of the RACGP’s Health of the Nation Report affect general practices? Find out how patients feel about their GPs and the main concerns in the health industry.