Patient Perspectives: How Important is Continuity of Care to You?
Do patients value continuity of care, and if so, why? We talk to Australian patients to get answers.
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Category: Patient Experience
The Patient Health Engagement Model
The 4 stages of patient engagement can empower patients to take an active self-management role in their healthcare. Learn more about them here.
Younger and Older Patients: How They Perceive Practices Differently
Patients might interact differently with your practice and have different preferences based on their age. How can you can meet their needs.
8 Ways to Provide an Exceptional Patient Experience at Check Out
8 simple things your practice can implement to improve the patient experience after their appointment, and even after they leave the clinic.
How to Improve the Patient Experience in the Doctors Consulting Room
Learn about 8 ways you can improve the patient experience in your waiting room, including Allied Health, empathy, apps and more.
9 Ways to Improve Patient Check-In at Your Practice
9 simple things your team can do to improve the patient experience when they’re checking in for their appointment.
6 Tips to Improve the Patient Booking Experience in General Practice
Making an appointment with your GP can be nerve wracking or frustrating, but these tips will make improve the patient booking experience.
How Practices Can Engage People from Refugee and Migrant Communities
It’s important that doctors are prepared to care for refugee and migrant patients, and that they understand their unique challenges.
Infographic: Patient Survey on Waiting Rooms
We surveyed 1,124 Australian patients to get their thoughts and preferences on GP waiting rooms. Here are the results.
