Part 1: What Japan’s Post-WWII Economic Boom Can Teach Us About Good Healthcare
Edward Deming’s Radical Theory This is Part 1 of a 3 part series. In this series, we tell the story of
Category: Quality Improvement
3 Ways to Find Out Where Your Patients Actually Come From
You may know how the patient got to your website, but it doesn’t necessarily tell you how they first found your practice. Make sure your marketing is working with these strategies.
The Patient Health Engagement Model
The 4 stages of patient engagement can empower patients to take an active self-management role in their healthcare. Learn more about them here.
How Patient Stories Impact Patient Engagement
A Conversation with Jan Oldenburg When Katie was just 13, her mother noticed that her smile looked more like a
3 Steps to Review and Optimise Your Practice Finances
How can you plan for growth without a clear oversight of your practice’s finances? These strategies will help you review your finances and get your plan on track.
Male and Female Patients: How They Perceive Practices Differently
What is most important to male and female patients? How can you meet the needs of both? We look at the strategies that will help you market to both preferences.
8 Ways to Provide an Exceptional Patient Experience at Check Out
8 simple things your practice can implement to improve the patient experience after their appointment, and even after they leave the clinic.
How to Improve the Patient Experience in the Doctors Consulting Room
Learn about 8 ways you can improve the patient experience in your waiting room, including Allied Health, empathy, apps and more.
9 Ways to Improve Patient Check-In at Your Practice
9 simple things your team can do to improve the patient experience when they’re checking in for their appointment.
