Watch the Webinar
Download
Links to Resources
This session is approved for 5 AAPM points!
In this session you’ll learn:
- Describe the basic principles of Triage and the importance of appropriate appointment management and documentation.
- Identify the need for robust practice ‘systems’ – policies, procedures and guidelines to support triage strategies for safety and quality.
- Recall the benefits of practice specific triage tools to assist staff in the appropriate Prioritisation of patients seeking access to care.
- Q&A with Wendy O’Meara
About the Presenter
Wendy O'Meara
Practice Management Educator
Wendy has a long history in general practice spanning 25 years. She currently works as a Practice Manager in a large, 22 GP practice in Gisborne Victoria
She is passionate about General Practice and has a thorough understanding of all facets, with a special interest in MBS and Chronic Disease management.
While working full-time, she still takes any opportunities to meet and work with new practice managers, guiding them through the complexities of General Practice.
She has been working as an education consultant since 2017.
Have a question about this webinar? Visit Webinar FAQs here
