What We Know About Chronic Conditions Management (CCM)

Presented by Kim Poyner
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In this session you’ll learn:

  • Structural Changes to Chronic Care Management (CCM)
  •  TCA (Team Care Arrangement) Becomes a Referral Process
  • New CCM item numbers & billing flexibility
  • Client engagement strategies – how to boost attendance & value 
  • How to highlight the benefits to patients
  • Use Proactive Reminders
  • How to frame reviews as “Unlocking Value”
  • The appeal of team-based care 
  • Implementation tips for staff & admin
  • Q&A with Kim Poyner

 

About the Presenter

Kim Poyner

Founder & Director, MediCoach

Kim Poyner has an extensive history working with medical centres and Primary Health Networks to train medical professionals in Behaviour change theory and Chronic disease management. Kim was awarded the 2015 Australian Best Practice Nurse award in Chronic Disease Management and has successfully completed her NBME exams for international endorsement of her coaching qualifications. In addition, she is training Health Professionals across Australia in the Health Care home trial, readiness projects, and Quality Improvement strategies. Through her business MediCoach Kim mentor’s nurses and organisations to achieve their best, ensuring they are resilient in the changing health landscape.

Learn more about MediCoach

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