What's New
We’re always adding to the HotDoc platform to improve the experience for both practices and patients.
- March 8, 2023
Search by the patient’s name for Reminders
You can now search by the patient’s name on the Future Reminders, Unsent Reminders and History pages to see if the reminder has been sent/not sent and check the status of this reminder.
- March 6, 2023
Push notifications for practice booked payments
Practice booked payment requests will convert to more completed transactions now that we send a push notification in addition to SMS and email.
- March 2, 2023
Pre-authorise Repeats payments
Stripe users, this one’s for you. Stripe now pre-authorises the full amount for repeat requests and only processes the payment when you click “Approve” on the Prescription or Referrals Requests page.
- February 27, 2023
Easily pass the Payments processing fee on
Forget manual calculations and sticky notes on your monitor with appointment costs written on them. You can now automatically pass the payment processing fee on to patients.
- February 27, 2023
Check out your practice’s Broadcast credits
Not sure how many Broadcast credits your practice has available? If there are available credits, you’ll see the balance on your Dashboard.
- February 21, 2023
URL update in Recall SMSs
Patients will now see hotdoc.com instead of htd.io in the Recalls SMS link they’ll have to click on.
- December 6, 2022
Availability calendar
On the new availability calendar, you’ll have a visual overview of your practitioner sessions, custom session, and hidden sessions.
Need help?
Visit support.hotdoc.com.au or email [email protected].
