What's New
We’re always adding to the HotDoc platform to improve the experience for both practices and patients.
- November 22, 2022
Payout practitioners directly
Set up individual practitioner payout accounts to automatically settle consultation fees via HotDoc.
- November 15, 2022
Easier Payments reporting
Payments reporting and reconciliation have become much easier with the new and improved reporting page. Find more search filters, subtotals, payment status and type, and bulk reconciling.
- November 2, 2022
Mobile patient alerts
Control a patient’s ability to book online appointments at your practice by creating a patient alert using the patient’s mobile number.
- October 1, 2022
Reduced payment processing fee
Payments, Repeats and Referrals have become a whole lot cheaper now the processing fee is reduced from 2.75% to 1.75% (+ $0.30) per transaction.
- September 21, 2022
Secure HotDoc accounts with MFA
Add an extra layer of protection to your HotDoc account by enabling Multi-Factor Authentication (MFA). MFA gives you the choice of either receiving a verification code by email or through an app when you log in.
- August 31, 2022
Request payment details up front
Simply send patients a payment request by SMS or email for all types of appointments directly booked at your practice with practice booked payments.
- August 17, 2022
More flexibility with consent and custom forms
Consent and custom forms just got a lot more flexible with an extra setting where you can choose how often you want patients to fill in the form.
Need help?
Visit support.hotdoc.com.au or email [email protected].