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Infographic: SMS is Patients Preferred Method of Contact

SMS is the preferred method of contact for patients. We’ve broken down their responses to help you understand the best way to communicate.

BusinessPatient Perspectives

How to Create a Clinic Culture Where Patients Play a Proactive Role in their Health

Your medical clinic’s culture can help patients become more engaged and more proactive about their own healthcare, leading to better results for everyone.

Allied HealthBusinessGeneral PracticePreventative HealthQuality ImprovementResourcesSpecialists

5 Reasons Your Clinic Should Ditch the Paper and Take Your Practice Manuals Online

It’s time to ditch the paper and digitise your practice manual. Here’s how and why it could improve processes at your practice.

BusinessHealthTechQuality Improvement

When the Recipe is the Remedy

Learn about Dr Haikerwal’s multidisciplinary health hub and how patients are responding to the hub’s cooking classes.

ClinicalFeature StoriesPreventative HealthQuality Improvement

Infographic: The 4 Levels of Patient Activation

Patient activation is the process through which practitioners engage and motivate a patient to play an active role in their own health. Here’s how you can help.

Allied HealthGeneral PracticePreventative HealthQuality ImprovementResourcesSpecialists

What is Patient Activation? And, Why is it Important for Practices?

Empower your patients to take an active interest in their healthcare journey with patient activation. These strategies will help you support them at every level.

Allied HealthGeneral PracticePreventative HealthQuality ImprovementSpecialists

How to Say ‘No!’ to Drug Seekers

Dr Nick Carr from St Kilda Medical Group is teaching GPs how to recognise the signs of prescription drug addiction and give patients a better solution.

ClinicalFeature StoriesGeneral PracticeResources

A GP’s Lessons on Grief and Resilience from Mongolia, PNG and Ethiopia

Dr Sally Lapin discusses her research and work overseas and how that perspective has contributed to her improving health outcomes for her patients.

Feature Stories

Infographic: Patient Survey on Waiting Rooms

We surveyed 1,124 Australian patients to get their thoughts and preferences on GP waiting rooms. Here are the results.

Patient ExperiencePatient PerspectivesQuality Improvement
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