What Patients Say About Waiting Rooms
Patients discuss their experiences and preferences when it comes to the waiting room. Find out how your practice can improve this step of the patient journey.
The Value of Continuity of Care, Today and Tomorrow
Different models of patient engagement offer varying health outcomes and patient satisfaction. Make sure your practice is prioritising continuity of care to improve results.
5 Ways to Easily Automate Tasks at Your Practice
Automating processes at your practice can reduce wasted time and effort. Here’s 5 ways you can increase automations and simplify patient engagement.
7 Ways to Civilise Your Practice Staff Room
Make the staff room at your practice more comfortable and welcoming for the team with these 7 simple suggestions.
9 Ways Practices Can Improve Communication With People of Other Languages
Make sure healthcare is accessible to everyone in Australia by removing the language barrier and communicating with patients.
9 Questions a Practice Should Ask Before Choosing an IT Provider
It’s important to carefully vet IT providers. Learn what to ask, so you can hire a provider you trust.
The 5 Keys to Starting a Successful General Practice
Plan for success when you’re starting a new practice. These five important factors could make or break your new venture.
How to Write a Practice Privacy Policy
Here’s everything you need to consider before writing your practice’s privacy policy, what you need to include and why it’s so important.
What Patients Say About How Practice Reception Staff Communicate
Find out patient’s thoughts and preferences around the way reception staff at your practice communicate with them.
