Making sense of COVID-19 through storytelling
There are many ways to look at the COVID-19 pandemic and what has transpired, but maybe we should reflect on how we frame the narrative in our own minds.
Category: Opinion
Getting Work-Life Balance Right as a GP
Dr Jag Dhaliwal discusses the lesson he took from his teenage daughter about work life balance, stress, and managing your time and energy.
When a Doctor Becomes a Patient
Dr Jag Dhaliwal got an opportunity to see healthcare services through the eyes of patients and service users when he had health issues. Here’s what he learned.
The Role of Patient Feedback in Improving the Patient Experience: A GP’s Perspective
You can’t improve the patient experience if you don’t understand it, which is why patient feedback plays such an important role in any clinic.
The Importance of Patient Trust: A Conversation with Dr Ranjana Srivastava
Dr Ranjana Srivastava discusses the importance of building trust with patients, maintaining privacy with patient data, and changes to the way we handle privacy.
The Value of Continuity of Care, Today and Tomorrow
Different models of patient engagement offer varying health outcomes and patient satisfaction. Make sure your practice is prioritising continuity of care to improve results.
