The New Patient Myth – Why Do 9% of Patients Steal 90% of Our Attention?
Practices so often put most of their time and effort into attracting new patients. But are they actually worth it? Find out the true value of new patients.
Practices so often put most of their time and effort into attracting new patients. But are they actually worth it? Find out the true value of new patients.
Young people are causing a big change to attitudes about private health insurance in Australia. How did we get here?
This Q&A with Danielle Ofri discusses the best way to communicate with patients meaningfully and in a way that’s comfortable for them.
A Conversation with Samantha Payne Sam Payne’s (left) first miscarriage was emotionally traumatic. In the aftermath, she found herself alone
You can’t improve the patient experience if you don’t understand it, which is why patient feedback plays such an important role in any clinic.
HotDoc and Hive Legal Partnership Arguably, privacy has become one of the biggest issues facing our society today, particularly as
Encouraging patients to download the HotDoc app means your patients will always see your practice first when they need a booking.
Travis Rieder talks about his experience with opioid withdrawals after his pain management medication was mishandled and how GPs can do better.
Learn more about the results of RACGP’s Health of the Nation 2018 report and why GPs should be focusing on mental health for their patients.
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