Privacy for Medical Practices – All Your Questions Answered

Managing patient records comes with a maze of obligations, and general practice teams are often left to interpret them alone. In this webinar, HotDoc teams up with Ella Cannon from CIE Legal to a range of questions that we didn’t get a chance to cover off in our first session.

Key topics covered:

• Patients’ rights to access their own records, including doctors’ notes and third-party correspondence (specialist letters, results)
• Retention and destruction of paper and electronic records — including special considerations for deceased patients and patients with an intellectual disability
• Responding to requests from family members, including for deceased patients
• Privacy for minors where parents or guardians are separated
• Reasonable fees for providing records, and what counts as valid consent to release information to a third party
• Practical guidance for practice closures and transitions, and what patients are entitled to know
• Emerging questions around AI tools (scribes, document management) and your privacy obligations