Successful Change Management: How to Master the Move to Mixed Billing

Presented by Riwka Hagen
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This session covers:

  • Developing clarity and confidence for your team
  • How to best communicate change to your patients
  • Implementation of private billing
  • The importance of reviewing your systems and process
  • Case study examples  
  • Q&A with Riwka Hagen


About the Presenter

Riwka Hagen

Principal Consultant, Medical Business Services

Starting her professional career as a Medical Scientist, Riwka successfully implemented and managed a regional laboratory of a major pathology provider before embarking on a career of medical practice management and General Practice accreditation surveying. She is the founding member and administrator of the Facebook – Practice Managers Network, a highly respected and worldwide forum for medical practice management networking.

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