9 Ways to Improve the Dental Patient Experience
Dentist-Entrepreneur, Dr Nauv Kashyap, gives his best advice for improving the patient experience at your dental practice.
Category: Patient Experience
The GP Appointment Types Australians Prefer Telehealth For
We break down which appointments patients prefer to do over Telehealth, and which ones they would rather see the GP in person.
Fifty-One Percent of Patients Prefer to Check In Digitally
More than one in two Australians (51%) prefer to check in digitally—via mobile or a touchscreen kiosk. Although a sizeable
Improving the HotDoc App for Visually Impaired People
The HotDoc App has improved! Learn what changes we’ve made to make it more accessible for people with impairments.
5 Key Takeaways From HotDoc’s Patient Survey 2020
Ever wondered what patients are thinking? Find out now by reading the main takeaways from our 2020 patient survey.
When a Doctor Becomes a Patient
Dr Jag Dhaliwal got an opportunity to see healthcare services through the eyes of patients and service users when he had health issues. Here’s what he learned.
When a Good Patient Experience Doesn’t Mean Good Health Outcomes
Learn why a good patient experience doesn’t necessarily correlate with good health outcomes in this enlightening conversation with Michael Pugh.
The Pros and Cons of Telehealth
COVID has increased the popularity of telehealth. Is that good or bad? We examine both sides of the issue.
7 Findings from HotDoc’s Telehealth Patient Survey 2020
We surveyed Australian patients to see how they feel about remote Telehealth appointments. See the results now so you can offer the best service.
