Customer Stories

Improving Payment Efficiency and Patient Engagement

See how Health Hub Morayfield cut front-desk queues and redeployed three full-time receptionists by activating HotDoc Payments — while still processing over 42,000 patient payments in a year.

Cutting admin time with HotDoc Payments

Cutting Admin Time: SIA Medical Centre’s Payment Solution with HotDoc

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How Cooper Street Clinic Cut Debt by 60% and Freed Up Staff Time with HotDoc Payments

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How Appletree Family Practice are Saving Time and Boosting Revenue

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Better Clinical Outcomes with HotDoc

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Convenient Care with Routine Requests

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Revolutionising Patient Care with Routine Requests

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How Cardiff Medical Centre is Reducing Debt & Saving Valuable Time

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Elevating Patient Experience & Continuity of Care in a Digital Age

Elevating Patient Experience & Continuity of Care in a Digital Age

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Scarborough Physio and Health – “Let the Referrals Roll In!”

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How AK Physiotherapy Is Changing the PT/Physio Game with HotDoc

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Casey Optometrist Interior

“It’s All Too Easy”: HotDoc’s Recalls and Reminders are a Perfect Fit at Casey Optometrist

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Providing Flexibility and Support for Better Medical’s 700+ GPs

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Toombul Smiles Dentist Team

Two Dental Practices, One Comprehensive Platform

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Little Smiles Family Dental

An Easier Way to Connect With Dental Patients

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Lane Cove Family Medical Practice

Protecting The Community Against COVID-19 with HotDoc

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Streamlining Bookings While Maintaining a Personal Touch

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How Whole Medicine Increased Bookings for Preventative Health Checks During COVID

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Using HotDoc Reviews at 7 Qualitas Health Sites

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8,600 Digital Check Ins and 1,600 Digital Forms Completed in One Month

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One System for 4 Clinics—A General Practice, Skin Clinic, Weight Loss Clinic and Earwax Clinic

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How HotDoc Helped Alevia Medical Weight Loss Automate their Systems for Growth

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“We’re Benefiting From the Entire HotDoc Platform,” Berry Medical Centre

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How HotDoc Reviews Caused a Spike in New Patients at North Brighton Medical

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How Rosedale Medical Practice is Pivoting to a New Modus Operandi with HotDoc Telehealth

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An Improved Avenue for Bringing in New Patients—Why Wendy Ziersch Moved 5 Clinics to HotDoc

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‘HotDoc Recalls Has Saved Us So Much, We’ve Hired a HotDoc Ambassador’, Mackay Family Medical Practice

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How HotDoc’s Customer Service and Customisation Transformed Centenary Medical’s Day-to-Day

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How HotDoc Helped Your Family Doctors Recall More Patients for Preventative Health Checks

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How HotDoc Helped Battery Point Medical Add 2,500 Patients to Their Database in 9 Weeks

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How HotDoc Helped Book 2,175 Cancer Screening Appointments

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